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Fleet Support

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  • How could I be denied insurance cover?

    In order to rent a vehicle on Fleet, and for us to provide insurance cover for your rental period, we ask that you provide us with accurate and correct information regarding your driving history, l...

  • How does Fleet’s insurance work?

    Fleet uses a special policy created by AXA for peer-to-peer. A leading global insurer, AXA's fully comprehensive insurance covers each Fleet rental and provides 24-hour breakdown assistance. This c...

  • 'On Demand Collection' (airport delivery)

    Where available, select On Demand Collection on the booking screen to collect a car at your own preferred pick-up and drop-off location(s) and time(s). Many use ODC to collect cars at airports and ...

  • How can I use my free rental credit?

    Each friend who signs up with your link and completes verification adds €10 against your next car rental on Fleet. Redeeming Fleet Credit Visit your Profile Click View Credits Copy your perso...

  • How is the price of a rental calculated?

    The price of a rental is calculated as follows: Owner's personal daily rate Owner extras such as a fixed cleaning fee or delivery Your daily insurance premium based on car and driver profile ...

  • How do I get approved to drive?

    Before you can book through Fleet, you must add a current profile picture, submit your licence for review*, add payment details, and confirm your contact information. You can do this one of three w...

  • Who can drive a rented vehicle?

    Only the person named on the booking may drive the vehicle. Fleet does not provide insurance cover for other drivers during a given rental.

  • Owner terms and conditions (NI)

    By agreeing to the Terms and Conditions you confirm you have read and accepted AXA’s terms and conditions and data protection information before proceeding. Please note that false declarations wil...

  • Driver terms and conditions (Northern Ireland)

    By agreeing to the Terms and Conditions you confirm you have read and accepted AXA’s terms and conditions and data protection information before proceeding. Please note that failure to disclose cl...

  • Driver terms and conditions (NI)

     By agreeing to the Terms and Conditions you confirm you have read and accepted AXA’s terms and conditions and data protection information before proceeding. Please note that failure to disclose c...