Fleet Owner Help

Vehicle requirements

• Which cars do you accept?
• What is required to list my car?
• Condition of car & fuel policy
• Can I rent out something other than a standard car?
• Can I rent out a leased car?

Listing my vehicle

• How do I list my vehicle on Fleet?
• How do I set my rental price?
• What happens when someone wants to rent my vehicle?
• How many cars can I list ?
• Pets, smokers, and other instructions

Rentals

• Handing over the car
• How do I contact a driver?
• How do I know the driver has a license?
• What happens if the driver is late?
• Who pays for fines or toll fees?
• Can I offer a different car if something goes wrong?

Insurance

• Who pays for the insurance?
• Do I need insurance to list a car?
• What is the excess?

Payments, Cancellations and refunds

• How much do I earn from a Fleet rental?
• How do I get paid for a rental?
• Cancellation policy for owners
• How do I raise a dispute?

Terms and Conditions

• Owner terms and conditions (Northern Ireland)
• Owner terms and conditions (Republic of Ireland)

Contact support

• How to contact Fleet