How do I know the driver has a license?

Every eligible renter is vetted during our licence verification process.

However, when a driver arrives to collect your car, you should ask to see a driving license to ensure they are the person on the booking and that their licence is full and valid. 

We strongly suggest you do this for every rental. 

Please note that if the driver does not have the license at that time and cannot obtain it within a reasonable time then it is considered a cancellation from the driver and the owner may refuse to hand the car over.

The driver would be considered at fault for the cancellation of the rental within our terms and conditions and cancellation policy.