Handing over the car

When you accept a booking we suggest you go through the checklist below to prepare for the transfer from Owner to Driver.

• Ensure your car meets the car eligibility requirements
  
  
• Agree a time and a place to meet the driver
  
  
• Arrive on time or early
  
  
• Ensure you have access to Wi-Fi or mobile internet so you can be contacted using the app, and so that you can complete the handover process using the app
  
  
• Before handing over the car, offer a walk-around to the driver to ensure they are happy with the condition of the car and the amount of petrol
  
  
• When both parties are happy:
  
   It is important that you both use the app to complete the process.
   
   On the owner's phone, Open Fleet app > Owner section > Bookings > Sign off rental 
  

If you have any further questions, please contact fleet support for assistance